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At Lamoksh Fabrics, we take pride in the quality of our products and strive to ensure that our customers have a seamless shopping experience. However, if you are not fully satisfied with your purchase, we’re here to help.
1. Return Eligibility
- Items must be returned within 7 days of receiving the product.
- The item must be unused, unwashed, and in the same condition that you received it, along with the original packaging and all tags intact.
- Non-returnable items: Custom-made, tailored, or altered products, discounted or sale items, and gift cards are non-returnable.
- Fabrics sold by the meter are not eligible for return, except in cases of manufacturing defects.
2. Return Process
- To initiate a return, please contact us at 9999875605 or 8882510158, or email us at support@lamokshfabrics.com with your order details and reason for return.
- Once your return request is approved, we will provide you with instructions on how and where to send your item.
- Return shipping costs will be borne by the customer unless the return is due to a product defect or error on our part.
3. Refunds
- Once we receive your returned item and inspect it, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and will be credited to your original method of payment.
- If you do not receive the refund within the stipulated time, please contact your bank or credit card provider, as processing times may vary.
4. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange a product, contact us with details of the issue, and we will assist you in arranging the exchange.
5. Damaged or Incorrect Items
- In the rare event that you receive a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange for a replacement or issue a full refund.
6. Cancellation Policy
- Orders can be canceled before they are shipped. To cancel your order, please contact us as soon as possible. Once the order is shipped, it cannot be canceled.
7. Contact Information
If you have any questions about our Return & Refund Policy, feel free to contact us:
- Phone: 9999875605, 8882510158
- Email: support@lamokshfabrics.com
- Address: LG3, LG4, LG8 HRC Shopping Complex, Vaibhav Khand, Indirapuram-201014